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Privacy Policy

Last updated: August 1, 2025

1. Introduction

Cascade Intelligence Inc ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Excel add-in ("Add-In"). This policy is publicly accessible on our website at https://usecascade.ai/privacy-policy. If you are located in the UK/EU, our processing of your personal data is governed by the UK/EU General Data Protection Regulation (GDPR).

2. Information We Collect

We may collect and process the following types of information:

Personal Data

  • Name
  • Email address
  • Company name
  • Any other information you provide when you contact us for support or feedback

Usage Data

  • Add-In version and installation date
  • Features accessed and usage frequency
  • Error logs and diagnostics data
  • Anonymous analytics (page views, button clicks)

3. How We Use Your Information

We use the collected information for purposes including but not limited to:

  • Delivering and improving the Add-In
  • Providing customer support and responding to inquiries
  • Sending updates, security alerts, and administrative messages
  • Analyzing usage trends to enhance features and performance
  • Complying with legal obligations

4. Data Sharing and Disclosure

We will not sell or rent your personal data to third parties. We may share your information with:

Service Providers

Companies that help us operate, maintain, and secure the Add-In (for example, hosting and analytics).

Legal and Compliance

When required by law or to protect our rights, we may disclose information to courts, law enforcement, or regulatory bodies.

5. Data Security

We implement reasonable security measures designed to protect your information from unauthorized access, disclosure, alteration, or destruction. No method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Your Rights

Subject to applicable law, you may have the right to:

  • Access, correct, or delete your personal data
  • Object to or restrict processing of your personal data
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the details below.

8. Children's Privacy

Our Add-In is not intended for users under the age of 16. We do not knowingly collect personal data from children under 16. If you become aware that a child has provided us with personal data, please contact us so that we can delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the revised policy here with an updated "Last updated" date and emailing registered users of significant changes. We encourage you to review this policy periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

Cascade Intelligence Inc
1111b S Governors Ave 40648
Dover, DE 19904
Email: support@usecascade.ai
Website: https://usecascade.ai